I like telling stories using data. I'm a Data Scientist who works on helping machines to read and comprehend words. I graduated from University of Southern California with a Masters in Spring 2016 and now work at SAP Labs with the mission to empower enterprise users with Conversational AI.
Enterprise Chatbots: Looking Beyond Telling the Weather
The last 2 years have seen an explosion in the number of chatbots and digital assistants, both by big and small companies, promising to fetch weather information to controlling lights in your house to ordering your favorite cup of coffee with nothing but a simple natural language command. But how well do they fare in the enterprise? How do you turn a chatbot that controls your lights into a chatbot that controls your inventory? At SAP, these are the problem we are solving to ensure that enterprise users also benefit from this revolution.